Relyon Healthcare Services Cancellation Policy

Introduction

At Relyon Healthcare Services, we understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment. This Cancellation Policy outlines the procedures and fees associated with cancelling or rescheduling your appointment.

Cancellation Fees

• Less than 24 hours' notice: A cancellation fee of [insert amount] will be charged to your credit card or deducted from your refund, if applicable.
• Between 24-48 hours' notice: A cancellation fee of [insert amount] will be charged to your credit card or deducted from your refund, if applicable.
• More than 48 hours' notice: No cancellation fee will be charged.

Rescheduling

• Less than 24 hours' notice: You may reschedule your appointment, but a rescheduling fee of [insert amount] will be charged to your credit card or deducted from your refund, if applicable.
• Between 24-48 hours' notice: You may reschedule your appointment without incurring a rescheduling fee.
• More than 48 hours' notice: You may reschedule your appointment without incurring a rescheduling fee.

Exceptions

• Emergency situations: We understand that emergency situations may arise, and we will waive the cancellation fee if you provide a valid reason for cancellation, such as a medical emergency or family emergency.
• Weather-related cancellations: We will waive the cancellation fee if your appointment is cancelled due to inclement weather or natural disasters.

Procedure for Cancellation or Rescheduling

To cancel or reschedule your appointment, please contact us at [insert contact information] during our business hours. You may also cancel or reschedule your appointment through our online portal, if available.

Refund Policy

If you have prepaid for your appointment, we will refund the amount paid, minus any applicable cancellation or rescheduling fees.

Changes to this Cancellation Policy

We reserve the right to modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our Cancellation Policy, please contact us at [insert contact information].

Effective Date

This Cancellation Policy is effective as of [insert date] and will be reviewed and updated regularly.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation Policy.