Welcome to Pulo Hotel and Resort. Before you proceed with making a reservation or using our services, please read the following terms and conditions carefully:
1. Reservation and Payment:
- By making a reservation at Pulo Hotel and Resort, you agree to abide by these terms and conditions. Payment for your reservation is due at the time of booking. We accept various forms of payment, which will be outlined during the reservation process.
2. Cancellation and Refund Policy:
- Our cancellation policy is outlined during the reservation process. Refund eligibility is subject to the terms specified at the time of booking. Please review these details carefully.
3. Check-In and Check-Out:
- Check-in time is at [Time], and check-out time is at [Time]. Early check-in or late check-out may be available upon request and subject to availability.
4. Guest Responsibilities:
- Guests are expected to treat our property and fellow guests with respect and courtesy. Any damage caused to the property or its contents will be the responsibility of the guest.
5. Smoking and Pets:
- Pulo Hotel and Resort is a smoke-free property. Smoking is strictly prohibited in all indoor areas. Additionally, pets are not allowed on the premises.
6. Privacy and Security:
- Pulo Hotel and Resort is not liable for any loss, damage, or injury sustained by guests during their stay. This includes but is not limited to personal belongings, vehicles, or any other property.
8. Force Majeure:
- Pulo Hotel and Resort is not responsible for any failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, and government regulations.
By making a reservation at Pulo Hotel and Resort, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions or concerns, please feel free to contact us.
We look forward to welcoming you to Pulo Hotel and Resort for a memorable stay.