Billings

Important Terms

• Dead/Dry weight or volumetric weight whichever is higher will be taken while calculating the freight rates.
• Fixed COD charge or COD % of the order value whichever is higher will be taken while calculating the COD fee.
• Above prices are inclusive of GST
• The above pricing is subject to change based on fuel surcharges and courier company base rates.
• Return charges may apply over and above the freight fee incase of E-com Express.
• Freight is calculated on the basis of volumetric weight or actual weight whichever is higher. Dead/Dry weight or volumetric weight whichever is higher should be taken into consideration while calculating the rates. Volumetric weight is calculated LxBxH/5000 (for Air) and L*B*H/4000 (for Surface) (length, breath, height has to be taken in Centimetres and divided by 5000, this will give the value in Kilograms)
• Other Charges like Octroi charges, state entry tax and fees, address correction charges if applicable shall be charged extra.
• RTO (return to origin) shipment will be charged differently from the forward delivery rate.
• For any queries a ticket has to be raised on client.service@Swastik Courier
• The maximum liability if any is limited to whatever compensation the logistics partner offers to Company in event of a claim by the Merchant, provided such claim is raised by the Merchant within 7 days from the date of such damage or loss or theft.
• Swastik Courier shall not assist in shipping goods that come under the category of prohibited, dangerous goods or restricted good.
• Detailed terms and conditions can be review on https://bigship.in/term-conditions
• NOTE- POS (Payment on scan) charges will be levied if COD payment is paid through POS machine. It will be 1.5% of the COD amount.