Privacy Policy

Privacy Policy

Welcome to Aarohan Institute Gorakhpur. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices for collecting, using, and safeguarding your personal data in connection with our coaching services for NEET, IIT-JEE Mains and Advanced, Foundation (Grades 8-12), and Olympiad preparation.

1. Information We Collect

We collect various types of information to provide you with our services and improve your experience:

• Personal Information: Name, contact details (phone number, email), postal address, date of birth, and other identifying details you provide during registration.
• Academic Information: Information about your educational background, grades, and exam scores.
• Payment Information: When you make payments for our courses, we may collect transaction data, but we do not store your financial details. All payments are processed through secure third-party payment providers.
• Usage Data: Information on how you use our website, such as your IP address, browser type, pages visited, and other usage statistics.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To register students for courses, deliver study materials, and offer coaching support.
• To Improve Our Services: To analyze user activity and feedback, enabling us to enhance our content, teaching methods, and online resources.
• To Process Payments: To manage and process payment transactions securely.
• To Communicate with You: To send important notifications, updates on courses, newsletters, and promotional information.
• For Legal and Security Purposes: To comply with legal requirements and protect against potential fraudulent activity or misuse of our services.

3. Information Sharing and Disclosure

We do not sell, rent, or disclose your personal information to third parties, except in the following situations:

• With Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as payment processors, hosting providers, and email service providers.
• For Legal Obligations: We may disclose information if required by law or in response to a legal request, such as a court order or government investigation.
• In Case of Business Transfers: If Aarohan Institute undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the new entity in compliance with applicable privacy laws.

4. Data Security

We prioritize the security of your personal information. Aarohan Institute uses robust security measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure servers, and restricted access to data. However, while we strive to keep your data secure, please note that no online transmission is entirely secure.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Afterward, we securely delete or anonymize your data to ensure it cannot be used or linked back to you.

6. Your Rights and Choices

You have rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information.
• Data Portability: You may request a copy of the personal data we hold about you.
• Erasure: In certain circumstances, you may request the deletion of your personal data.
• Opt-out: You can opt out of receiving promotional communications at any time by following the unsubscribe link in emails or contacting us.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Aarohan Institute may use cookies and similar technologies to enhance your browsing experience, track user activity, and analyze traffic on our website. Cookies do not store personal information but help us improve our services. You can manage or disable cookies through your browser settings; however, doing so may affect your experience on our website.

8. Children’s Privacy

Aarohan Institute is committed to protecting the privacy of children. We do not knowingly collect personal information from individuals under the age of 13 without parental consent. If we learn that we have collected such data without proper consent, we will take steps to delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed about our data protection practices.