Scope of Services
Rathi Hospital Gurugram provides a wide range of medical services, including consultations, diagnostics, treatments, and surgeries. These services are subject to availability and professional discretion.
Appointments: Patients are required to book appointments for consultations. Walk-ins will be accommodated based on availability.
Emergency Services: Emergency cases will be prioritized regardless of appointment status.
User Responsibilities
By using Rathi Hospital Gurugram’s services or website, you agree to:
Provide accurate and complete information during registration or appointments.
Adhere to hospital guidelines and staff instructions for your safety.
Avoid engaging in any activity that disrupts hospital operations or other patients.
Appointments and Cancellations
Booking Appointments:
Appointments can be booked online, over the phone, or at the hospital reception.
Patients must provide valid contact details for appointment confirmation.
Cancellations and No-Shows:
Appointments can be canceled or rescheduled at least 24 hours in advance.
No-shows without prior notice may result in charges or restrictions on future bookings.
Payment Terms
Consultation Fees: Must be paid at the time of the visit.
Treatment Costs: Advance payments may be required for certain procedures or admissions.
Payment Methods: We accept cash, credit/debit cards, and digital payment options.
Refunds: Refund policies vary based on the type of service and are governed by hospital guidelines.
Patient Privacy
We are committed to protecting your privacy as outlined in our Privacy Policy. Your medical records and personal data are handled with strict confidentiality and are only shared with your consent or as required by law.
Use of Website
By accessing Rathi Hospital Gurugram’s website, you agree to the following:
Use the website only for lawful purposes, such as booking appointments or accessing health information.
Avoid unauthorized access to restricted areas or misuse of content.
The hospital reserves the right to restrict access to the website for users violating these terms.
Medical Disclaimer
The information on our website is for general informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider for diagnosis and treatment.
Limitation of Liability
Rathi Hospital Gurugram shall not be held liable for:
Delays caused by external factors such as traffic or emergencies.
Unforeseen complications during treatment, despite following standard medical protocols.
Errors resulting from inaccurate information provided by patients.
Code of Conduct
To ensure a safe and respectful environment, all patients and visitors are expected to:
Treat staff and other patients with respect.
Avoid using abusive language or engaging in disruptive behavior.
Comply with hospital security protocols.
Non-compliance may result in the denial of services or legal action.
Changes to Terms and Conditions
Rathi Hospital Gurugram reserves the right to update or modify these Terms and Conditions at any time. Changes will be communicated through our website or directly to registered patients. Continued use of our services constitutes acceptance of the updated terms.
