Privacy

Privacy

At Technet Solution, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including Refurbished Laptops, Assembled Desktop, Laptop and Desktop Repair, Networking, Server Maintenance, Windows Formatting, and Data Recovery.

By accessing our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

When you use our services, we may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, and billing information that you provide when purchasing products or services.

  • Technical Information: We may collect information about your device, including IP address, browser type, operating system, and usage patterns to improve our services and user experience.

  • Service Usage Data: Information about how you use our services, including details of your visits, products viewed, and service orders.


2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and enhance our services, including delivering Refurbished Laptops, Assembled Desktops, and repair services.

  • Communication: To communicate with you regarding your orders, service requests, and to provide customer support.

  • Marketing: To send you promotional materials, newsletters, and updates about our services that may be of interest to you. You may opt-out of receiving such communications at any time.

  • Analytics: To analyze usage patterns and improve our website and services.


3. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services, such as payment processing, data analysis, and customer support. These third parties will have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.


4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or theft. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


5. Your Rights

You have the right to:

  • Access: Request copies of your personal information.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., if we need to keep it for legal reasons).

  • Objection: Object to the processing of your personal information in certain situations.

To exercise these rights, please contact us using the contact details provided below.


6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device that help us recognize your browser and capture certain information. You can choose to accept or decline cookies. However, declining cookies may prevent you from taking full advantage of our services.


7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.