Privacy Policy
Privacy Policy
1. Introduction to Devansh Taxi Service Kanpur Privacy Policy
At Devansh Taxi Service Kanpur, we value your privacy and ensure the highest level of security for your personal information. This Privacy Policy explains how we collect, store, use, and protect your data when you use our taxi booking services. By using our services, you agree to our data policies as outlined below.
2. Information We Collect from Devansh Taxi Service Kanpur Customers
To offer a seamless taxi booking experience, we collect the following information:
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Personal Details: Name, contact number, email ID, and address (if required).
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Booking Information: Pickup and drop-off locations, ride history, and payment details.
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Payment Data: We do not store your credit/debit card details but rely on third-party secure payment gateways.
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Device Information: IP address, location data, browser type, and operating system for app functionality and security.
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Customer Support Data: Queries, complaints, or feedback provided during interactions with our support team.
3. How We Use Your Data at Devansh Taxi Service Kanpur
Your personal data helps us provide a better and more personalized ride experience. We use it for:
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Booking & Ride Management: Ensuring smooth cab allocation, ride tracking, and timely service.
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Customer Support: Resolving complaints and queries efficiently.
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Payment Processing: Secure transactions through third-party payment processors.
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Service Improvement: Enhancing app functionality, optimizing routes, and analyzing customer preferences.
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Marketing & Promotions: Sending updates on offers, discounts, and new service features (with your consent).
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Legal Compliance: Adhering to government regulations, safety protocols, and law enforcement requests.
4. Data Sharing & Third-Party Involvement
We do not sell or rent your personal data. However, we may share it with trusted third parties for:
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Payment Processing: Secure transactions via authorized banking partners.
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Service Providers: Partner drivers, GPS tracking services, and support teams.
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Legal Authorities: If required by law to prevent fraud or security risks.
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Marketing Partners: With your consent, for promotional offers and advertisements.
5. Security Measures for Protecting Your Personal Data
At Devansh Taxi Service Kanpur, we take data security seriously. We implement:
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Encryption: Secure storage and transmission of data using SSL encryption.
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Access Controls: Restricted access to sensitive customer information.
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Regular Audits: Continuous monitoring and updating of security measures.
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Secure Payment Gateways: Transactions processed through highly secured platforms.
6. User Rights & Control Over Personal Data
We believe in transparency and give customers control over their data. You can:
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Access Your Data: View the personal details stored in your account.
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Modify Information: Update or correct your personal details anytime.
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Delete Account: Request permanent deletion of your account and associated data.
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Opt-Out of Marketing: Unsubscribe from promotional messages and emails.
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Restrict Data Usage: Choose not to share location data or certain personal details.
7. Cookies & Tracking Technologies in Devansh Taxi Service Kanpur
Our website and app use cookies to enhance user experience. These include:
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Essential Cookies: Necessary for smooth website/app operation.
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Analytics Cookies: Help us understand user behavior and improve services.
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Marketing Cookies: Track preferences to show relevant offers. You can manage cookie preferences in your browser settings.
8. Children’s Privacy Protection
Our services are not intended for children below 18 years of age. We do not knowingly collect data from minors. If a guardian believes a minor has shared personal details, they can request immediate deletion of such data.
9. Policy Updates & Notifications
We may update this Privacy Policy periodically to reflect new security practices or regulatory changes. Customers will be notified of significant updates via email or our website.
