Terms & Conditions

Terms and Conditions

1. Introduction to Devansh Taxi Service Kanpur Terms & Conditions

Welcome to Devansh Taxi Service Kanpur! Our goal is to provide you with a reliable and comfortable ride experience. These Terms & Conditions outline the policies governing our services, bookings, payments, cancellations, and customer responsibilities. By using our taxi services, you agree to abide by these terms.

2. Booking & Reservation Policy of Devansh Taxi Service Kanpur

• Customers can book a taxi through our website, mobile app, or by calling our customer service.

• Booking confirmation is subject to vehicle availability.

• Passengers must provide accurate details such as pickup and drop-off locations.

• Advance booking is recommended, especially during peak hours.

3. Fare Charges & Payment Terms for Devansh Taxi Service Kanpur

• Our fare structure is transparent and based on distance, time, and vehicle type.

• Toll charges, parking fees, and additional state taxes (if applicable) must be borne by the customer.

• Payment can be made via cash, UPI, credit/debit cards, or online wallets.

• No hidden charges apply, and fare details are shared at the time of booking.

4. Cancellation & Refund Policy of Devansh Taxi Service Kanpur

• Customers can cancel a booking up to 30 minutes before the scheduled pickup time without any charges.

• A cancellation fee applies if canceled within 30 minutes of pickup time.

• No refund is provided for no-show cases or last-minute cancellations.

• Refunds (if applicable) are processed within 3-5 working days.

5. Passenger Responsibilities & Code of Conduct

• Customers must provide valid contact details and be available at the pickup point on time.

• Smoking, drinking alcohol, or carrying illegal substances inside the vehicle is strictly prohibited.

• Any damage caused to the vehicle by the passenger will be chargeable.

• Misbehavior with the driver may result in immediate trip cancellation without a refund.

6. Driver Conduct & Service Guarantee of Devansh Taxi Service Kanpur

• Our drivers are well-trained, verified, and professional.

• They adhere to traffic laws and ensure a safe and smooth ride experience.

• Drivers have the right to refuse service if a passenger is found intoxicated or engaging in inappropriate behavior.

• In case of any inconvenience, passengers can report complaints via our helpline.

7. Liability & Service Limitations

• Devansh Taxi Service Kanpur is not liable for any loss of baggage or personal items left inside the vehicle.

• We are not responsible for delays caused by unforeseen events such as traffic, weather, or vehicle breakdown.

• Our liability is limited to providing a refund in case of non-availability of service due to internal issues.

8. Safety & Security Measures in Devansh Taxi Service Kanpur

• Our vehicles undergo regular maintenance and safety checks.

• Passengers are advised to wear seat belts for their own safety.

• Emergency support is available 24/7 for any issues during the ride.

• GPS tracking is enabled for real-time monitoring of the journey.

9. Modification of Terms & Conditions

• Devansh Taxi Service Kanpur reserves the right to update or modify these terms at any time.

• Customers will be informed about any major policy changes through our website or mobile app.

• Continued use of our services post-modification implies acceptance of new terms.