At VMS Carpets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our services, purchasing products, or interacting with our website.

1. Information We Collect

a) Personal Information

When you use our services or make a purchase, we may collect:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment information

b) Non-Personal Information

We also collect non-personal data, such as:

• Browser type
• IP address
• Operating system
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders, including invoicing and customer support.
• Personalization: To recommend products or designs based on your preferences.
• Communication: To send updates, promotional offers, and notifications about your purchases.
• Website Improvement: To analyze website traffic and improve user experience.
• Legal Compliance: To comply with legal obligations or enforce our terms and conditions.

3. How We Protect Your Information

VMS Carpets uses industry-standard security measures to protect your data, including:

• Secure Socket Layer (SSL) encryption for online transactions.
• Regular monitoring and updates to prevent unauthorized access.
• Restricting data access to authorized personnel only.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: Information may be shared with trusted service providers to facilitate payment processing, shipping, or marketing.
• Legal Requirements: Information may be disclosed to comply with legal obligations or respond to government requests.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. By using our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.

6. Your Rights

As a user, you have the following rights regarding your data:

• Access: Request access to your personal data.
• Correction: Update or correct inaccuracies in your information.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional emails or marketing communications.

7. Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. VMS Carpets is not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy

VMS Carpets reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Please review it regularly to stay informed about how we protect your information.