At Saroos, your trust is everything to us. Whether you’re ordering your favourite pickles from home, a handwoven saree for a family function abroad, or just browsing through Indian goodies, we want you to feel secure. This Privacy Policy outlines how we collect, use, share, and protect your information – in the most simple and transparent way possible.
Because when we say we’re your shopping friend from India, we truly mean it.
Just like you don’t share your secrets with everyone, we don’t share your personal data with anyone unless absolutely necessary.
When you shop or interact with Saroos, we may collect details like:
Your name
Phone number
Email ID
Shipping and billing address
Order preferences
Payment details (through trusted gateways only)
We collect this information only to serve you better. Whether it's personalising your shopping experience or ensuring a smooth delivery, your data helps us help you. That’s all.
No spam. No sharing with random third parties. No misuse. Period.
We believe in clear communication. That’s why here’s exactly how your data is used:
Confirm orders and delivery
Offer product recommendations
Send order updates
Respond to your queries
Process payments securely
Improve our service and user experience
Selling to marketing agencies
Spamming your inbox or phone
Sharing with anyone without your permission
We use advanced software and secure payment gateways to make sure all your details are safe.
Whether you’re sitting in Bangalore or Boston, your data security is our top priority.
We follow strong data encryption practices, SSL certification, and secure server storage systems to keep your information safe.
Also, if you ever feel unsure or wish to stop receiving updates from us, you can always:
Call or WhatsApp us at +91-9704711277
Email us to unsubscribe or delete your data
Ask for complete transparency on what information we store
Because that’s how a good shopping friend behaves – always open, always honest.
Yes, our website might use cookies – but not the chocolate chip ones! ????
Cookies are small files stored on your device to improve your browsing experience. These allow us to:
Remember your preferences
Track what products you love
Load pages faster
Recommend relevant items
But don’t worry – you have full control:
You can turn cookies off in your browser anytime
You can browse anonymously if you wish
At Saroos, we only use technology to make your shopping easier and smoother – not to spy or stalk.
We don’t believe in one-sided rules. You have full rights over your data. Here's what you can always do:
Access Your Data: Ask us what data we have on you
Edit Your Information: Correct your name, number, or anything else
Delete Your Data: Want to be removed from our system? Just ask
Opt-Out of Promotions: We only send updates if you’re okay with it
At Saroos, your comfort, trust, and peace of mind come first.
